Refund Policy

Last updated: July 31, 2026

7-day satisfaction guarantee

If you're not happy with PassADC Pro for any reason, you can request a full refund within 7 days of your first paid purchase. No questions asked.

How to request a refund

  1. Email hello@passadc.com from the address on your PassADC account.
  2. Include the order date and a one-line reason (optional, but helps us improve).
  3. We'll process the refund within 5 business days. It usually appears on your statement within 5–10 working days, depending on your bank.

After 7 days

Pro is an auto-renewing subscription. You can cancel anytime from your Account → Billing page - this stops all future charges, and you keep Pro access until the end of the period you've already paid for. Refunds outside the 7-day window are assessed case-by-case (e.g. duplicate charges or billing errors are always refunded).

Exceptions

  • Promo / discount purchases: still eligible for refund within 7 days.
  • Account terminated for Terms violation: not eligible for refund.
  • Free trials & referral bonuses: nothing to refund - they're free.

Questions

Email hello@passadc.com. We respond within 1 business day.