Refund Policy
Last updated: July 31, 2026
7-day satisfaction guarantee
If you're not happy with PassADC Pro for any reason, you can request a full refund within 7 days of your first paid purchase. No questions asked.
How to request a refund
- Email hello@passadc.com from the address on your PassADC account.
- Include the order date and a one-line reason (optional, but helps us improve).
- We'll process the refund within 5 business days. It usually appears on your statement within 5–10 working days, depending on your bank.
After 7 days
Pro is an auto-renewing subscription. You can cancel anytime from your Account → Billing page - this stops all future charges, and you keep Pro access until the end of the period you've already paid for. Refunds outside the 7-day window are assessed case-by-case (e.g. duplicate charges or billing errors are always refunded).
Exceptions
- Promo / discount purchases: still eligible for refund within 7 days.
- Account terminated for Terms violation: not eligible for refund.
- Free trials & referral bonuses: nothing to refund - they're free.
Questions
Email hello@passadc.com. We respond within 1 business day.